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The disappointment of dealing with a broken support organization
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0
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73
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June 30, 2026
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[Urgent] Error 500 on GET /apps - Account Corrupted (Ghost App Limit Exceeded)
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1
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57
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February 10, 2026
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Thermostat not working correctly after Syncing
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1
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66
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February 10, 2026
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403 Error when using oath
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2
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143
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February 4, 2026
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SmartThings not recognizing when a light is manually turned on
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1
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120
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June 28, 2025
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Low battery notification bug (formerly Issues with SmartThings support through app)
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12
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667
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June 10, 2025
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Support for my sth-eth-250
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2
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132
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June 2, 2025
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Custom capability with list of supported commands
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20
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1376
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April 14, 2025
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Callaway.smartthings.com/channels 403 Forbidden
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14
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1683
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March 3, 2025
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Automatic routines and smartapps don't show up on the app
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18
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591
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January 17, 2025
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Getting 403 and 406 Errors with Smartthings Rules API and Postman
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8
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283
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January 12, 2025
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Smartthings Hub (2015) V2 unable to connect to cloud
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8
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323
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December 11, 2024
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Email to support getting bounced
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8
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398
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July 8, 2024
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UDP Broadcast Discovery
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6
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928
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November 10, 2023
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All Zigbee Devices Go Offline and Stay Offline
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5
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1858
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October 26, 2023
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Require a welcome code for V2 hub
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2
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632
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April 22, 2023
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How to confirm email address on Smartthings Community Platform
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14
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1491
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March 21, 2023
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Lock code name changes (15 Feb 2023)
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0
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776
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February 15, 2023
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Smart Lock app disappeared
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5
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536
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February 1, 2023
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Can Device Profile choose percentage or 100 fanSpeed?
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12
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1140
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December 15, 2022
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As of 1 hour ago, I can no longer install drivers to my hub Am I the only one?
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11
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867
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November 12, 2022
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[ST Edge] updating multiple attributes with single device:emit_event call
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3
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460
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October 28, 2022
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Seems like changing driver is broken
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15
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1393
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October 27, 2022
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I tried resetting and still the same problem. Hope you can help me
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2
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603
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October 16, 2022
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[ST Edge] Issue while trying to change the device's driver
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20
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2217
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October 12, 2022
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Trying to add a second hub to a second location
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4
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589
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October 7, 2022
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Being ran around on the phone
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10
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709
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September 27, 2022
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Struggling with my new Q95T TV
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3
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503
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August 9, 2022
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Devices - SmartThings Camera Model F-Cam-VF-1 and SmartThings support
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2
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4535
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February 25, 2022
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Can't get hold of support (UK)
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37
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2975
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January 17, 2022
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