I have three treat life smart switches, they work with smart life. They are dual switches, and theyhave a fan switch and a light switch. Previously I was not having any issues, now, one of the fans in one of my bedrooms shows change of status when it is turned off or on when using Alexa but not manually, but the corresponding light, and none of the other dual switches change status in SmartThings. I’ve tried rebooting my phone, I’ve tried rebooting the smart things hub, I’ve tried resetting one of the switches, I’ve tried removing the device from SmartThings and re-adding it. Nothing is working. I would appreciate any help.
Open the device tile for the affected switch in SmartThings, then pull down the page from the top with your finger to refresh the device.
Does this cause the status to update to the proper state?
If it does update you could create an automatic refresh routine using SharpTools or the API rules. You can NOT do it using normal ST Routines.