|
Can't get hold of support (UK)
|
|
4
|
34
|
June 5, 2020
|
|
Lot of Hibernate & timeout issues in the past week or so (June 2020)
|
|
2
|
51
|
June 4, 2020
|
|
Some users in the Americas may be experiencing issues with their hub going offline and losing control of hub-connected devices
|
|
5
|
144
|
May 15, 2020
|
|
SmartThings has No Support in Australia
|
|
10
|
314
|
March 11, 2020
|
|
Smartthings Australia (2019)
|
|
1
|
170
|
October 14, 2019
|
|
Gotta Give Samsung credit for the apology
|
|
1
|
258
|
September 4, 2019
|
|
Error Saving Page - SmartApps (All Apps) - iOS SmartThings (Classic) (23 August 2019)
|
|
8
|
370
|
August 23, 2019
|
|
Terrible Support?
|
|
15
|
430
|
July 16, 2019
|
|
Customer support gets an A++ on Samsung SmartThings
|
|
1
|
231
|
May 9, 2019
|
|
6x GE Smart Fan Switch will not pair with replacement hub
|
|
4
|
267
|
April 18, 2019
|
|
I have never seen support this bad (April 2019)
|
|
31
|
970
|
April 6, 2019
|
|
SmartThings support is terrible (April 2019)
|
|
3
|
246
|
April 4, 2019
|
|
What happened to Smartthings customer support?
|
|
4
|
311
|
April 4, 2019
|
|
What happened Smartthings? - Support is now terrible
|
|
14
|
947
|
April 3, 2019
|
|
Has SmartThings support gone on strike?
|
|
14
|
408
|
January 15, 2019
|
|
What does a customer need to do for SmartThings support to get back to them?
|
|
11
|
376
|
January 10, 2019
|
|
Smart Lighting Stopped Working
|
|
20
|
3596
|
November 13, 2018
|
|
1800 Samsung support line is not working
|
|
1
|
167
|
September 25, 2018
|
|
ST motion sensor with horrible battery life + false positives: Anyone else?
|
|
15
|
1755
|
July 18, 2017
|
|
S7 Edge Presence Sensor Intermittent Issues
|
|
6
|
709
|
May 11, 2017
|
|
Documentation for learning how to use app
|
|
4
|
603
|
April 18, 2017
|
|
SHM & Scout Bug
|
|
7
|
618
|
April 17, 2017
|
|
Momentary Button Tile not functioning
|
|
10
|
1646
|
February 27, 2017
|
|
Hue Light shows in Bridge in ST but not in "Things" list
|
|
2
|
317
|
November 23, 2016
|
|
Standard Issue Reporting to SmartThings Support?
|
|
3
|
597
|
July 19, 2016
|
|
Why do support requests get left with a single contact?
|
|
1
|
475
|
April 15, 2016
|
|
Support Requests: Suggestion for Improved Customer Satisfaction
|
|
6
|
1163
|
April 11, 2016
|
|
T- 48 hours and nothing but crickets from Smartthings
|
|
180
|
8181
|
March 21, 2016
|
|
IDE says Not Authorized
|
|
27
|
2857
|
March 3, 2016
|
|
Customer Support is ignoring my e-mails
|
|
10
|
963
|
December 19, 2015
|
