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New App - Automation based on presence BROKEN
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95
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1377
|
October 22, 2020
|
|
Can't get hold of support (UK)
|
|
29
|
394
|
August 28, 2020
|
|
How to get support to escalate?
|
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6
|
131
|
August 25, 2020
|
|
STDK stepper motor control
|
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2
|
136
|
August 10, 2020
|
|
SmartThings Status Page - what's the point?
|
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5
|
192
|
August 4, 2020
|
|
STHM & SHM Server error
|
|
4
|
176
|
August 4, 2020
|
|
Smart HUB V3 died! (Germany)
|
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0
|
117
|
July 14, 2020
|
|
Canadian owner - confused, frustrated and, honestly, furious
|
|
5
|
281
|
July 11, 2020
|
|
Lot of Hibernate & timeout issues in the past week or so (June 2020)
|
|
1
|
173
|
June 4, 2020
|
|
Some users in the Americas may be experiencing issues with their hub going offline and losing control of hub-connected devices
|
|
4
|
223
|
May 15, 2020
|
|
SmartThings has No Support in Australia
|
|
9
|
618
|
March 11, 2020
|
|
Smartthings Australia (2019)
|
|
0
|
223
|
October 14, 2019
|
|
Gotta Give Samsung credit for the apology
|
|
0
|
289
|
September 4, 2019
|
|
Error Saving Page - SmartApps (All Apps) - iOS SmartThings (Classic) (23 August 2019)
|
|
7
|
491
|
August 23, 2019
|
|
Terrible Support?
|
|
14
|
477
|
July 16, 2019
|
|
Customer support gets an A++ on Samsung SmartThings
|
|
0
|
246
|
May 9, 2019
|
|
6x GE Smart Fan Switch will not pair with replacement hub
|
|
3
|
394
|
April 18, 2019
|
|
I have never seen support this bad (April 2019)
|
|
30
|
1212
|
April 6, 2019
|
|
SmartThings support is terrible (April 2019)
|
|
2
|
281
|
April 4, 2019
|
|
What happened to Smartthings customer support?
|
|
3
|
373
|
April 4, 2019
|
|
What happened Smartthings? - Support is now terrible
|
|
13
|
1077
|
April 3, 2019
|
|
Has SmartThings support gone on strike?
|
|
13
|
445
|
January 15, 2019
|
|
What does a customer need to do for SmartThings support to get back to them?
|
|
10
|
404
|
January 10, 2019
|
|
Smart Lighting Stopped Working
|
|
19
|
3992
|
November 13, 2018
|
|
1800 Samsung support line is not working
|
|
0
|
207
|
September 25, 2018
|
|
ST motion sensor with horrible battery life + false positives: Anyone else?
|
|
14
|
1931
|
July 18, 2017
|
|
S7 Edge Presence Sensor Intermittent Issues
|
|
5
|
757
|
May 11, 2017
|
|
Documentation for learning how to use app
|
|
3
|
634
|
April 18, 2017
|
|
SHM & Scout Bug
|
|
6
|
644
|
April 17, 2017
|
|
Momentary Button Tile not functioning
|
|
6
|
1792
|
February 27, 2017
|
