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Can't get hold of support (UK)
|
|
35
|
675
|
July 20, 2021
|
|
New App - Automation based on presence BROKEN
|
|
111
|
3187
|
March 8, 2021
|
|
How does one get support for the ST app on Android/iOS
|
|
1
|
87
|
April 27, 2021
|
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Login loop issue on Smartthings app using IOS - Need urgent community support as Samsung Support not helping (March 2021)
|
|
6
|
169
|
April 14, 2021
|
|
SmartThings has No Support in Australia
|
|
16
|
1489
|
March 28, 2021
|
|
A Perfect Example of Incredibly Poor Customer Support
|
|
3
|
208
|
February 14, 2021
|
|
Customer service quality
|
|
7
|
151
|
February 5, 2021
|
|
Smartthings Australia (2019)
|
|
1
|
280
|
January 28, 2021
|
|
Can't add new zwave devices suddenly
|
|
0
|
100
|
January 22, 2021
|
|
Smart Plug 7A-PL-Z-J3 still powers devices even when switched off
|
|
3
|
141
|
January 18, 2021
|
|
Smartthings official support?
|
|
7
|
471
|
January 1, 2021
|
|
Configuring Hubs and Devices on different network to installation
|
|
0
|
125
|
November 26, 2020
|
|
How to get support to escalate?
|
|
6
|
194
|
August 25, 2020
|
|
STDK stepper motor control
|
|
2
|
241
|
August 10, 2020
|
|
SmartThings Status Page - what's the point?
|
|
5
|
304
|
August 4, 2020
|
|
STHM & SHM Server error
|
|
4
|
361
|
August 4, 2020
|
|
Smart HUB V3 died! (Germany)
|
|
0
|
174
|
July 14, 2020
|
|
Canadian owner - confused, frustrated and, honestly, furious
|
|
5
|
347
|
July 11, 2020
|
|
Lot of Hibernate & timeout issues in the past week or so (June 2020)
|
|
1
|
242
|
June 4, 2020
|
|
Some users in the Americas may be experiencing issues with their hub going offline and losing control of hub-connected devices
|
|
4
|
267
|
May 15, 2020
|
|
Gotta Give Samsung credit for the apology
|
|
0
|
329
|
September 4, 2019
|
|
Error Saving Page - SmartApps (All Apps) - iOS SmartThings (Classic) (23 August 2019)
|
|
7
|
587
|
August 23, 2019
|
|
Terrible Support?
|
|
14
|
544
|
July 16, 2019
|
|
Customer support gets an A++ on Samsung SmartThings
|
|
0
|
292
|
May 9, 2019
|
|
6x GE Smart Fan Switch will not pair with replacement hub
|
|
3
|
602
|
April 18, 2019
|
|
I have never seen support this bad (April 2019)
|
|
30
|
1404
|
April 6, 2019
|
|
SmartThings support is terrible (April 2019)
|
|
2
|
331
|
April 4, 2019
|
|
What happened to Smartthings customer support?
|
|
3
|
467
|
April 4, 2019
|
|
What happened Smartthings? - Support is now terrible
|
|
13
|
1273
|
April 3, 2019
|
|
Has SmartThings support gone on strike?
|
|
13
|
520
|
January 15, 2019
|
