I tried resetting and still the same problem. Hope you can help me

Apps & Clients SmartThings (Samsung Connect)
1

Screenshot_2022-10-13-14-04-23-498_com.samsung.android.oneconnect
Screenshot_2022-10-13-14-04-23-498_com.samsung.android.oneconnect1080×2400 104 KB

2

In order to activate this particular hub you need to have an active V Home plan through Vodafone. It seems this device was sold specifically for use with that plan.

3

Thank you bro