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About the Support category
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0
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652
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June 30, 2020
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Custom Edge driver installed but Lua code never executes - no logcat output
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6
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38
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May 31, 2026
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Matter OTA
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0
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49
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May 27, 2026
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Is it possible to commercialize a SmartThings Direct Connect device without WWST certification?
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10
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184
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May 26, 2026
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Unable to log in to the SmartThings Developer Center
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12
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241
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May 20, 2026
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AirConditioner Power Consumption Missing
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7
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263
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May 8, 2026
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App hitting max_installs_exceeded at 20 installs, please set to documented default of 500
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3
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85
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April 21, 2026
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API call TV app
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17
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2179
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April 21, 2026
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Supporting new E1 Aqara devices
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96
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11931
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April 15, 2026
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Error 403 on GET /rules endpoint
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1
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59
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April 6, 2026
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Questions about OAuth-In-App Limits: User Capacity, API Rate Limits, and Subscription Constraints
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2
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80
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March 23, 2026
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Bug: Retrieve Custom Capabilities Files
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22
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819
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March 17, 2026
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How can i Add New Device in SmartThings Community in cloud Routing
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2
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62
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March 17, 2026
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Creating a new driver for PetSafe Smart Feeder v2
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15
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344
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March 4, 2026
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Unable to Add or Change Device Profile for a Product
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10
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168
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March 2, 2026
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Unable to edit device Setup/Support profile after certification
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6
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142
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February 26, 2026
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[Matter][Bug] Energy clusters detected but not mapped to SmartThings capabilities (multi-endpoint devices)
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7
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244
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February 25, 2026
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mediaInputSource capability has disappeared for some Samsung soundbars
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40
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2858
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February 21, 2026
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[Urgent] Error 500 on GET /apps - Account Corrupted (Ghost App Limit Exceeded)
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1
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47
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February 10, 2026
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[Advanced users app] "Couldn't load web page" error - Cannot log in to the Samsung Account
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48
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15247
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February 10, 2026
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SmartThings platform Change?
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20
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1146
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February 10, 2026
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Device Preferences in Edge Driver becoming unset
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13
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356
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January 26, 2026
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How can I create a smart app that does not appear in the 'Life Tab' and 'Add Service' list?
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1
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89
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January 16, 2026
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Certification of Mobile Connectivity Devices
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4
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146
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January 4, 2026
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OAuth “invalid_grant” on Refresh Token – API_ONLY/OAuth-In App via CLI
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2
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94
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December 30, 2025
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Request to Increase Installation Limit for API_ONLY App
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3
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143
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December 30, 2025
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Hub V2 is not updating the firmware
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41
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1926
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December 22, 2025
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Token error 401 after few hrs
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3
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362
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December 19, 2025
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UnexpectedError when calling /history/devices endpoint
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3
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165
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November 28, 2025
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[Edge drivers] MCO Home switch MH-S311, MH-S312 & MH-S314
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52
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2358
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November 20, 2025
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