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About the Support category
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0
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664
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June 30, 2020
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Hub V2 is not updating the firmware
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52
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2549
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November 14, 2026
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[Direct Connected] Test device onboarding fails with error 07-008 ("not supported in your Samsung account's country") - all settings verified
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0
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22
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November 10, 2026
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403 Forbidden on GET /v1/apps and apps:create for a personal Samsung account (need OAuth-In app to replace 24h PAT)
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2
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59
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November 6, 2026
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Tizen 6.5 monitor camera viewer never calls webrtc.requestTurnInfo (turnSource=camera)
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1
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48
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November 3, 2026
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Where to download onboarding_config.json in the redesigned Developer Center (Direct Connected)?
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3
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66
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October 15, 2026
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Request to increase installation limit for API_ONLY app (파크골프 친구)
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1
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58
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October 15, 2026
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[Schema/C2C] How to apply a custom Device Configuration (range/step) to a deviceProfileId-based cloud-connected device?
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1
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40
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October 15, 2026
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API_ONLY app: OAuth authorize fails with "An unexpected error occurred" (4 reference IDs)
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1
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70
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October 8, 2026
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Kidde Cloud–SmartThings Integration: Questions on Dashboard Display for Multi-Capability Devices
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1
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105
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September 11, 2026
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Send device health info through webhook endpoint
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18
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851
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August 29, 2026
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Haiku Fan/SenseME two-way assistance
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43
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16170
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August 21, 2026
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Kidde Life Safety Products Certification
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2
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92
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July 30, 2026
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Can the powerConsumptionReport be used in the schema cloud connector integration?
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9
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238
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July 30, 2026
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Device Name Update Not Reflecting in SmartThings App
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2
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96
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July 27, 2026
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Firmware state is not reflecting on SmartThings app
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8
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300
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July 24, 2026
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Request to Increase Installation Limit to 500
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1
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97
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July 1, 2026
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"Testing Device" wouldn't show when selecting "Product Distribution Region" to "China"
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5
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172
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June 26, 2026
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Firmware state is not updating in SmartThings app when its success or failure
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0
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75
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June 26, 2026
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Supporting new E1 Aqara devices
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98
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12520
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June 18, 2026
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5 Step Cooling attributes in smartThings RestAPI for Samsung Windfree BeSpoke AI AC (Air Conditioner)
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1
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116
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June 11, 2026
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Custom Edge driver installed but Lua code never executes - no logcat output
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8
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176
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June 3, 2026
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Matter OTA
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0
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59
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May 27, 2026
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Is it possible to commercialize a SmartThings Direct Connect device without WWST certification?
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10
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256
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May 26, 2026
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Unable to log in to the SmartThings Developer Center
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12
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378
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May 20, 2026
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AirConditioner Power Consumption Missing
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7
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466
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May 8, 2026
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App hitting max_installs_exceeded at 20 installs, please set to documented default of 500
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3
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149
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April 21, 2026
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API call TV app
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17
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2446
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April 21, 2026
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Error 403 on GET /rules endpoint
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1
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74
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April 6, 2026
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Questions about OAuth-In-App Limits: User Capacity, API Rate Limits, and Subscription Constraints
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2
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120
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March 23, 2026
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