GE light bulb would blink as if it has been paired but would not appear on app (Help)

[Mayheamk]

I bought a GE smart light bulb starter kit. Everything great and working, Then I bought 3 more GE separate bulbs only, 1 of them was paired working successfully but the other 2 would blink as if they have gotten paired but it wouldn’t show the success screen on wink app and no bulb would appear. Anyone knows how to fix this? I have rested the bulbs many times and tried multiple times different outlets and etc.

[Jimxenus]

If you are using the Wink app and hub, perhaps you should check the Wink forums?

[JDRoberts]

@Mayheamk

I bought a GE smart light bulb starter kit. Everything great and working, Then I bought 3 more GE separate bulbs only, 1 of them was paired working successfully but the other 2 would blink as if they have gotten paired but it wouldn’t show the success screen on wink app and no bulb would appear. Anyone knows how to fix this? I have rested the bulbs many times and tried multiple times different outlets and etc.

I’m sure that’s very frustrating! These forums are for people using the SmartThings hub, so we may not be able to help you if you are using a different system as each system has its own peculiarities.

That said, if you bought the starter kit you probably have the GE “link hub.” It’s a small cube that plugs directly into the outlet. ( that’s not the “wink hub” which is a much larger flatter device which has a cord that plugs in.)

If that’s the one you have, it has a problem because GE put out some new bulbs this year called “daylight” bulbs and they don’t work with the “link hub.”

They will work with the SmartThings hub, but you have to change the device type handler.

More information on using the bulbs with the SmartThings hub in the following thread (this is a clickable link)

GE Link Bulb won't pair (new "Daylight" model)

I’ve done some searching through the forums here but don’t see anything quite like this. I just bought 2 GE Link bulbs. Trying to get ST to recognize them, but they are never found when searching for new devices. However, they show up in my device list as “Thing” after I cancel searching. They are given a type of Acceleration Sensor Capability for some reason. I changed them to GE Link Bulb and everything seems to work just fine. Just thought I would post in case anyone else has similar issues.

Wink Support can probably give you the best help regarding the GE link hub:

A Simpler Smart Home

[Jimxenus]

Oh, my apologies. Here are a few links that might help you with troubleshooting GE Link Bulbs. Unfortunately GE Link bulbs can be somewhat flakey and there is a known bug in the firmware that can cause them to drop off the network sometimes. For that reason, it’s not officially supported by SmartThings. That being said, many, including myself use them and they work most of the time. Try bringing the SmartThings hub within a few feet from the bulbs that you are trying to pair. Reset the bulb by turning it off and on 5 times pausing about 3 seconds each time. After the fifth time on, it should blink. Go to the marketplace icon in the SmartThings app (bottom righthand corner) and click on the + Connect a New Device link. This will put the SmartThings hub into search and pairing mode. Hopefully, your bulb will be found successfully.
https://support.smartthings.com/hc/en-us/articles/204833550-GE-Link-LED-Bulb

GE Link bulb not responding

I have a couple of GE Link bulbs. For the most part, they’ve worked fine, though they have occasionally been flaky (i.e. not responding to a single command/phrase/action from the hub, but working when I toggle the light in the ST app or failing to respond to any commands, but then picking up fine if I toggle the actual power to the bulb), but now one of them is totally not responding to ST. The ST app believes the bulb is turning on or off, but it just isn’t happening. I’ve tried toggling the switch on the lamp that holds the bulb. I’ve tried pulling the power from the ST hub and then plugging it back in. I tried adding the custom device type I saw posted on the forum and switching the bulb to that. I’ve tried changing the name of the bulb in the ST app, as I saw mentioned elsewhere. So …

Troubleshooting GE Link Lights

Just purchased a SmartThings Hub v2 from Amazon along with two GE Link PAR38 smart bulbs (spotlight style). Unfortunately, I’m not having any luck getting either bulb to pair with my hub. A number of people in the community have reported success, so I tried their strategies without success: Straight out of the box. 1a) Open App on Android device 1b) Select “Connection New Device” 1c) Wait until the lights on the hub start blinking 1d) Turn GE bulb on. 1e) Wait 5 minutes. Nothing. Reset bulb 2a) Followed the reset procedure of: on for 3 seconds, off for 3 seconds, repeat a total of 5 times. On 6th time, light dims and then goes bright. Turn bulb off. 2b) Open App on Android device 2c) Select “Connection New Device” 2d) Wait until the lights on the hub start blinking 2e) Turn…

GE Link Randomly stops accepting commands

Hey Everyone, So I emailed support because I thought the GE Link bulbs were “Officially Supported”. Apparently they’re not. I couldn’t find a similar thread for what I’m experiencing. I’ve had to do this twice now in the last two weeks where some of the 5 bulbs I have just either don’t turn on, or they turn on with the smart app and then won’t turn off. The only way I can fix it is to cut the power to the device (switch/unscrew) and then turn the power back on. This wouldn’t be such a pain if I didn’t have to climb on a ladder for my driveway lights. I haven’t been able to determine exactly what is causing this and was wondering if anyone else has experienced this and maybe you found a solution. Do you think rebuilding my routing tables might fix it? Thank you all for your help.

3rd GE Bulb Link only shows up as "Thing"

I’ve had two GE bulbs working with SmartThings for quite some time. This 3rd bulb just will not show up as a GE device type. Steps to reproduce: Set up lamp 1 foot from SmartThings hub with GE bulb in lamp. Turn off SmartThings hub. Turn lamp on and off at 3 second intervals until bulb dims and snaps back on. Turn on SmartThings hub. Search for new devices from SmartThings iPhone app GE bulb blinks several times (you found me) Device shows up in app as “Thing” Log in to SmartThings dev page Edit device called “Thing” Change device handler to “GE Link Bulb” Save changes Try turning light on and off via iPhone App Light does not respond. State of button does not change from “turning on” or “turning off” after pressed 3rd time is not the charm.

GE Link bulbs - I need a beginner How-To

I need a basic rundown on how to connect GE Link bulbs, how to get them to power on and off, how to use a dimmer, and how to schedule them on and off. Also, I need to know how to get my girlfriend’s device set up with all of the same bulbs I’m linking. Is there a simple way to share all of the paired devices? It seems like this should be intuitive, as more than one person needs to be able to turn the lights on and off! Reviewing past threads, it looks like people are having no trouble at all getting them to work, so I don’t know why this is such a struggle. I can get my mobile to find the bulbs, and to pair with them, but that’s where it stops. The on/off command doesn’t work, dimmers don’t work, scheduling actions doesn’t work. What am I doing wrong?

[JamesBev (James Bevins)]

After probably 45min, What worked for me was:
-Reset the Light(on 3sec/off 3sec x 4-5).
-Unplug the Link Hub for a few seconds.
-Plug the Link Hub back in.
-THEN Go through the pairing process.

[Navat604 (R.)]

@JamesBev

After probably 45min, What worked for me was:-Reset the Light(on 3sec/off 3sec x 4-5).-Unplug the Link Hub for a few seconds.-Plug the Link Hub back in.-THEN Go through the pairing process.

Another way is after the light blinks. Kill the ST app and reopening it. That usually work for me.

[JamesBev (James Bevins)]

Not sure if I tried that. Link Bulbs can be very glitchy at times. One Tip I would recommend is that over time moisture can build up inside the plastic dome of the bulb. So to prevent this I drilled several holes with a 5/32" bit. I just did this the other day so I’ll see how it does over time.

[TechHampton (Martin Kelly)]

The only issue I keep getting is GE bulbs independently turning on and off with no record of action in the notification tool to see what triggered it.