All my zigbee devices went offline. Zwave devices are working fine. I tried unplugging my hub, taking off the batteries, plugging it back after 30 minutes and waiting for the zigbee mesh to reconstruct itself but I had no luck. I tried doing factory reset of one of my devices, a Samsung smartthings button, and adding it back and the hub is not finding it. I even have a sylvania smart+ plug in the same room than the hub that is not working. Any suggestions?
I emailed Samsung’s support but their suggestions were not helpful.