Zigbee Devices going offline and online all night (July 2019)

[JDRoberts]

Possibly related to the discussion in the following thread:

Hue integration stopped working (27 June 2019)

Hi all, Hue integration stopped working yesterday, hue hub now appears offline and smartthings hub is unable to control lights. I tried removing the hue hub from smartthings and re-adding but now smartthings is unable to find and and add the hue hub. A couple of notes: Everything is on the same network I can control hue bulbs with the hue app fine Issue coincided with yesterday’s firmware / app update Any ideas?

Or this:

Zigbee devices are not longer working (June 2019)

All my zigbee devices went offline. Zwave devices are working fine. I tried unplugging my hub, taking off the batteries, plugging it back after 30 minutes and waiting for the zigbee mesh to reconstruct itself but I had no luck. I tried doing factory reset of one of my devices, a Samsung smartthings button, and adding it back and the hub is not finding it. I even have a sylvania smart+ plug in the same room than the hub that is not working. Any suggestions? I emailed Samsung’s support but their suggestions were not helpful.

Make sure you report it to support.

SmartThings Support