Sorry Smartthings, but I’ve logged a ticket and had no response. I’ve tried to contact you through twitter and also recieved no response. I now need to see whether posting on the public forum has any recourse
Have a look at my YouTube upload. You can clearly see where my smartthings outlet started to smoke and burn. Luckily I was in and able to isolate the device before causing any serious fire damage apart from damage.
This isn’t the first time a Samsung product range has been subject to self combustion. I have four Samsung outlet plugs in my house and I’m worried about the safety of these products not just in my house, but all ST users homes.
The plug was so burnt it had to be prized apart to separate it from the device plug. Needless to say the outlet and device is now no longer working.