First of all, I’m pretty much new to smart homes in general and SmartThings in particular and I’m also a severely technologically challenged person. I’ve had the dream of a smart home for years though (especially a voice controlled one), only it was always out of my reach for lack of technological knowledge. I thought with the introduction of SmartThings and Google Home my dream would finally come true. How wrong I was.
To cut a long story short, I now have more than €1.000 worth of kit at home and still can’t get the system to work. I started with a SmartThings hub and Wemo LEDs. Couldn’t get them to work reliably so I switched to Osram LEDs. Turns out, they wouldn’t work reliably either. Was told by SmartThings support to get repeaters, so I got some wall plugs, but SmartThings doesn’t detect them at all. Too many promises are made about these systems that turn out not to be true. “All Zigbee devices work as repeaters”. No, they don’t! Bulbs obviously don’t. “SmartThings works with all Zigbee and Z-wave devices”. No, it doesn’t. And these answers one only gets when one digs deeper. By then, technologically challenged people like me, have lost all faith and patience and will eventually just give up.
After almost a year of messing around I’ve given up hope. I’m at the end of my wits. I have the additional handicap that I live in Tenerife and getting hold of smart home devices is difficult on my little island. I’ve got to take what I can get. I don’t have the luxury to just order whatever I need. Most companies won’t even deliver to the Canary Islands, so even the Internet is not much help. I’m also not rich and I can’t afford to just keep throwing good money after bad. I need some economic Zigbee repeaters (wall plugs will do) that work reliably with SmartThings and that I can order from somebody who delivers to the Canary Islands. You guys are really my last hope. If you could recommend anything I’d be eternally grateful.