I just purchased SmartThings v3 hub and BE469ZP Schlage Connect Smart Deadbolt. The instruction packet of the Schlage Connect Plus has a Z-Wave Plus logo, a DSK code, and a five digit code in a box (Not the lock programming code, but another code).
During pairing, the SmartThings (new app) app says: Remove the battery cover and press the button. If you are pairing using a QR code, Scan the QR code and then press the button. There is no option, however, to scan a QR code.
I am able to successfully pair the lock to the SmartThings hub, but upon pairing, an error message says “Some security features not supported. Your device has been connected, but it isn’t using the highest level of security. Use a newer Z-Wave device for the highest security.”
In IDE, the lock is correctly identified as Schlage COnnect Smart Deadbolt Door Lock, but in the Data section, it says: networkSecurityLevel: ZWAVE_S0_DOWNGRADE.
AFAIK, The networkSecurityLevel is supposed to say ZWAVE_S2, but I am unsure.
Any help would be appreciated. Thank you.
Schlage is ‘looking into this’ and SmartThings support apologized for not being able to help - because they couldn’t see the networkSecurityLevel from their side of IDE.