Schlage Connect Zwave Plus BE469ZP issue when pairing with smarthings hub v3

[PaulWall (Paul Slomba)]

Hello, I am trying to pair my lock with hub, and I get this message, I have tried to pair with the hub within 1 foot of the lock.Screenshot_20191206-191210|250x500
I have contacted Smartthings support but they have not been able to solve for me. Any ideas?

[Automated_House (Jimmy)]

That’s normal. Basically let’s you know it’s pairing with z-wave S0 security instead of S2. It should still function fine.

[PaulWall (Paul Slomba)]

But since the lock is zwave plus, shouldnt it be using s2? It does seem to funtion correctly. I previously had zwave version and got the plus for the added security.

[Automated_House (Jimmy)]

Last I heard SmartThings hub doesn’t yet support S2. If you login to https://account.smartthings.com and look at the info for the device, there should be a field that tells you what z-wave security method was picked up during pairing.

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

Similar question yesterday about Yale locks, see this topic:

Yale conexis L1 z wave module 2 security

The spec is constantly evolving. Last week they released more updates. It’s a continuous process. Long story short, it will be an automatic update to the hub firmware. However two things to note: Any paired devices will need to be re paired to use the S2 standard, the mode is set while pairing Not all advanced features are used automatically with a firmware update. The advanced features depend on the DTH, for example this one is designed to support zwave plus features based on the lock model and will support additional features in future as applicable. However S0 vs S2 should not impede any basic lock functionality and advanced features can always be addressed in DTH updates.