With over 250 Schlage locks under my watch, I can confidently confirm the above comments. I’ve had plenty of locks work fine without using a middle-man, but have also had plenty drive me absolutely crazy until I added something between the lock and hub. I have had pretty consistent success using Aeotec Range Extender 6’s. I’ve been trying to get my hands on some more of the 7th gen ones as well to see how well they perform. Only have 2 deployed and they’ve been fine so far. It’s not bulletproof though…sometimes even with the Aeotec devices the locks act up, but that’s usually related to one of the SmartThings “shadow” outages.