Kwikset 888 lock not pairing

[Chase_Vaseleou]

Thanks, online says Route [This Device (19) ]↔ [Home Hub]

Any other thoughts? My 916 Kwikset works fine.

Looks like lots of people with this issue

Kwikset 888 Lock Stuck On Checking Status

I just installed (actually just assembled so I could test) a second Kwikset 888 lock in my home. Everything seemed to go fine during install except I did get an error after success that stated “Some security features not supported. Your device has been connected, but it isn’t using the highest level of security. Use a newer Z-Wave device for the highest security”. (I added this in case it has relevance to my issue). The problem is, when I look at the lock status icon on phone in smartthings app, it is stuck trying to get the status of the lock. Also I can’t control the lock. I have Excluded and reinstalled several times with the lock within inches of the hub but no change. I did go through the process with live logging turned on and I have a copy of the Live Log if needed. I can see…

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