which hue bridge do you have? If Philips Hue V1 Bridge - This device will no longer be supported in the SmartThings app.
Wonât properly work. The hue driver discovered the hue hub after many tries and reinstalls of the driver and reboots of the ST wifi hub, but it shows the hub offline and donât let me do the linking process. The TP link and lifx driver doesnât discover any device during the scan nearby process.
I have the V2 (the square one)
Restart your ST hub.
⌠Awesome, I think I just factory reseted my wifi hubâŚ
I still have 3 devices that keep dropping; iris motion sensors and door sensors. They will stay connected to the main Wi-Fi hub but wonât stan connected thought the satellite Wi-Fi hubs⌠even though they are just a couple feet away from it. What gives? Never had this problem before. This stated about 3/4 weeks ago.
I decided to readd manually all the offline devices diring the weekend. Hopefully they remain that way.
Sorry if Iâm duplicating at all here ⌠I just now read all the posts in this thread. So when my Zigbee devices went offline with prior firmware update, 13 devices went offline. I re-paired all of them to the hub per a recommendation in a different thread and they worked again. Then the latest hotfix got pushed out a few days ago and now I have 16 devices offline. So ⌠based on what Iâm reading, do I just need to re-pair all 16 devices in order to get everything working again? And then I should be good to go going forward?
Nothing yet about Matter for these models?
Expected update? Or they never will be updated for Matter?
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Matter, doesnât seem to matter 
Yup they donât seem to care.
My Matter device stopped working of course it was a zigbee based device , not thread.
Most of the issues seem to involve zigbee devices. Sometimes thisnis hard to figure out for less super techy users.
What was your device?
There are three major types zigbee and thread (works with Matter) and Zwave.
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Matter needs an IP transport medium and neither Z-Wave or Zigbee support that. Matter runs over Wi-Fi and Thread (and in theory any physical media or radio protocol that supports IP). So Iâm confused by your statement about your Matter device that stopped working but it was Zigbee, not Thread.
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The question about Matter support coming to these hubs has been asked multiple times in multiple topics. There has never been a definitive yeah or nay on whether it will happen. It seems like it would be a slam dunk to add Matter over Wi-Fi since 1) these are Wi-Fi devices; and 2) the Matter stack already runs on the ST Family Hub on the fridge (I know cause I have one) over Wi-Fi (and Thread if you have the dongle). I can sorta understand not getting Matter over Thread as they probably need to write/port a Thread stack to these hubs (which is feasible since there is a Zigbee radio in the hub).
Now, all that being said. Iâm a bit pessimistic because of this:
{
"zwaveStaticDsk": "17190-53446-57653-19148-39064-09804-17750-45437",
"zwaveS2": true,
"hardwareType": "CELL_HUB",
"hardwareId": "0024",
"zigbeeFirmware": "5.4.7",
"zigbee3": true,
"zigbeeOta": "2",
"otaEnable": "false",
"zigbeeUnsecureRejoin": false,
"zigbeeAvailability": "Available",
"zwaveAvailability": "Available",
"lanAvailability": "Available",
"matterAvailability": "Unsupported",
"localVirtualDeviceAvailability": "Available",
"childDeviceAvailability": "Unsupported",
"edgeDriversAvailability": "Available",
"zigbeeChannel": "20",
"zigbeePanId": "48CB",
"zigbeeEui": "000B57FFFEF6A65E",
"zigbeeNodeID": "0000",
"zwaveNodeID": "01",
"zwaveHomeID": "D72CE6D6",
"zwaveSucID": "01",
"zwaveVersion": "6.04",
"zwaveRegion": "US",
"macAddress": "F4:C2:48:2E:6E:3E",
"localIP": "192.168.1.217",
"zigbeeRadioFunctional": true,
"zwaveRadioFunctional": true
}
It doesnât say that Matter is âUnavailableâ, it says that itâs âUnsupportedâ. Thatâs the same thing that my Family Hub says about Z-Wave:
{
"zwaveStaticDsk": "00000-00000-00000-00000-00000-00000-00000-00000",
"zwaveS2": false,
"hardwareType": "SAMSUNG_DA_REFRIGERATOR_HUB",
"hardwareId": "0045",
"zigbeeFirmware": "5.4.7",
"zigbee3": true,
"zigbeeOta": "0",
"otaEnable": "false",
"zigbeeUnsecureRejoin": false,
"zigbeeAvailability": "Available",
"zwaveAvailability": "Unsupported",
"threadAvailability": "Available",
"lanAvailability": "Available",
"matterAvailability": "Available",
"localVirtualDeviceAvailability": "Available",
"childDeviceAvailability": "Unsupported",
"edgeDriversAvailability": "Available",
"zigbeeChannel": "24",
"zigbeePanId": "5B71",
"zigbeeEui": "84B4DBFFFE144E15",
"zigbeeNodeID": "0000",
"zwaveNodeID": "00",
"zwaveHomeID": "00000000",
"zwaveSucID": "00",
"zwaveVersion": "0000",
"zwaveRegion": "0",
"macAddress": "CC:6E:A4:E2:14:94",
"localIP": "192.168.1.148",
"zigbeeRadioFunctional": true,
"zwaveRadioFunctional": false
}
Because there is no Z-Wave radio in the dongle or in the fridge. Could be jumping to the wrong conclusion, butâŚ
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Thatâs the matter⌠older hubs are already updated to be Matter supported.
Dev team not even reply if there are no plans to update Samsung mesh devices.
If I try to add any Matter device the app alerts that âdevice is not compatible with the hubâ, because it is not yet Matter updated.
I have no problem with any Zigbee device (around 70), and I expect that they still working after this update. The worst device in my ST are Samsung Windfree Plus, sometimes requiring to resync manually. Worst about this is that my Cielo AC controller works as a charm, and Samsung ST AC has problems in connection and humidity information is not available.
A post was split to a new topic: [Edge drivers] Aqara 2/3 gangs switch
I went ahead and re-paired 3 of my 16 devices (the real critical ones) until we get clear direction from Samsung on next steps with this hotfix (which made it worse for me)
Hi, @timmo, I saw your comment here.
As mentioned in the announcement, if you re-paired some Zigbee devices, it shouldnât have affected you and the devices re-paired shouldâve stayed connected, this should be investigated further.
Can you provide support access to your account and the name of a device that you re-paired and went offline after the fix, please?
- Confirm the email account registered in the forum is the same one you use for SmartThings. If not, please share it with me over DM
- Enable support access to your account:
- Go to the SmartThings Web (my.smartthings.com)
- Log in to your Samsung Account
- Select Menu (âŽ) and choose Settings
- Toggle on Account Data Access
- Select the time period and confirm - In this step, please select âUntil turned offâ, once the team finishes, weâll let you know so you can disable it again.
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Thanks! I sent you my email address associated with my hub, the device names, and turned on support access. I appreciate you looking into this.
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Is there any update on Matter support for the wifi hubs? If they are looking for beta testing or developers, I am available!
A post was split to a new topic: [Aeotec Hub] Connection issues with the platform
I have SmartThings Wifi running version 000.047.00012. I attempted to add a Matter device but received a message that my hub wasnât compatible. Is there a forthcoming update that will allow me to connect Matter devices or will I have to replace my hubs in order to get Matter devices to work?