Pairing an EverSpring ST812 Flood Sensor

I purchased an Everspring ST812 flood detector based on the recommendations in

However my SmartThings app isn’t seeing it when I add->device->scan nearby.

If instead i go to add->device->Everspring->water leak sensor then it goes to the “Let’s get started with your Everspring” and I tap start the program appears to crash! It goes back to the previous screen and retry Android pops up a message “SmartThings keeps stopping”. Tried restarting, no help. Not sure what else I can do.

Any suggestions?

Exclude the device first and then do a scan nearby. Keep it close to the hub

Thanks! Going close fixed it

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