New Smartthings app and Android 10

[Tabe (Todd)]

I’m having issues with the Smart Lock Guest Access app not working on Android 10.

Smart Lock Guest Access - "Couldn't download"?

I’ve been using Smart Lock Guest Access in the new SmartThings app for a couple of months now and have been having an issue with it lately. I can no longer Lock and unlock my deadbolt from the app (Schlage Z-Wave Plus). In addition, when I tap on its heading or anywhere in the tile other than the Lock/Unlock all button it gives me a pop-up message saying “Couldn’t download Smart Lock Guest Access”. Try again.". I believe that it used to show me the status of the Lock (online, offline, etc) when I tapped it. You can see the message at the bottom of the attached screenshot. Oddly, when the lock is manually toggled I still get the notifications for it. I don’t see a way to remove the Smart Lock feature so that I can re-add it. I so have the deadbolt set up in the old app with “Smart Locks” …