I have two Iris Z-Wave Garage Door Controllers, both have been working well for years. I think these are just Re-branded GoControl/Linear devices. Recently one stopped working and showed up as ‘unavailable’ - I had this happen once before a year or two ago and ended up having to exclude the device & re-add it. So I did that, it picked it back up - but it’s still unresponsive, and shows:
I’ve excluded it again and tried re-adding it. Same results. Eventually it goes back to ‘unavailable’.
Also even though I’m choosing the Iris branded option when re-adding it, it is picking it up as a " Linear GoControl Garage Door Opener Device" - probably doesn’t matter, but I figured I’d add that bit of info.
HELP! How can I get this thing back online. Usually I can work through these things but I’m stumped.
P.S. Still using SmartThings Classic.