This is the third time I’m buying the gocontrol garage door opener and trying to make it work reliably but no luck. At first I thought my detached garage which is 50 ft away from ST hub is the issue of device being offline almost always after the first setup. So I bought a GE and Zooz z-wave plug and put it midway to garage to help with the signal but no luck. Now randomly when I remove and pair it back, it shows up as something like a plug with generic name, and if it’s detected as garage door opener, first I’d get a warning about devide not being securely connected, then it wouldn’t update the status of door or tilt sensor and would show working on it or offline. I tried to reset it to factory and some other things found online, but now I’m stuck with an offline garage door opener that doesn’t show any status but if I hit the open/close on the app, it’ll only open the farage door but not show anything on the app and also would never able to close the door.
Can someone please help me to keep it this time and no return it?!