FYI, The CLI did not give me option to choose a hub to instal the driver to. But I get the same error when trying to install the driver on either hub that shows in the app and in my IDE
In addition. I do have a case number and was supposed to get a call back from higher level tech support within 48 hours but that has not happened. So far, everyone I have spoken to in tech support has not been able to find a solution to this issue.
Hi! I already replied in the thread of build@smartthings.com. In order to avoid duplicating information, please, let’s continue our conversation there.
Hello Nayelyz,
For a strange reason, our Smarthings WiFi Hub does not support edge drivers anymore…We’ve started getting the BadRequestError message lately, after we’ve reset the hub for a fresh installation.
Can you please help clarify the issue?
our firmware version is: 000.043.00005.
Thanks,
Another issue we have is the inability to add our IKEA motion sensors to the system anymore.
It seems that the hub does not go into the ‘discovery mode’ anymore…
Unfortunately, this workaround does not work. We’ve reset the hub again and re-configure it, but still nothing.
The LED stays solid green, so the discovery mode does not trigger on the hub.
Can the team just acknowledge that something is messed up here with Wi-Fi hubs not being able to load edge drivers and confirm with the community that a fix is in progress. It has been two weeks now that I am without edge functionality on my hub when prior to 10/10/22 I was able to load edge drivers. I can pin it down to almost an exact time when things broke.
In addition, I still have not been contacted by ST engineers.
This would be greatly appreciated to update the community.
I’m sorry if I wasn’t clear before, this is considered a bug, and the team is working on a solution. As there are more people reporting it, we already escalated it.
We understand this is something you have struggled with since a long time ago, we’ll keep pushing.
@ecobiax, have you verified which drivers are installed in your Hub? If you’re getting the BadResponseError, it can cause an issue because by default devices are expected to connect to a Driver. If there’s not one compatible with the device, then one from the default channel should be installed but it could be facing the same “BadResponseError” but I believe this won’t be shown in the logcat.
The command to check the installed drivers is:
smartthings edge:drivers:installed
To check if this is both issues are related, could you send me the following information, please?
Select the time period and confirm - In this step, please select “Until turned off”, once the team finishes, we’ll let you know so you can disable it again.