Can’t connect new SmartThings WiFi Plug

yes, when you login - you should see all your devices. Now if you don’t, there could be two causes. one) you may have two Locations. You can easily switch to the other Location in the new app to see the devices. There is also a way to remove that unused (empty) Location if you have it. or two) devices may not be synced up… very rare to see this but requires ST support to resolve.

steps to remove an empty location…