I have added Samsung Smart Plugs to our home set up before but to now scan the QR code from a new Samsung Smart Plug results in showing a null device which cannot be added. Any idea what has gone wrong here?
Is it the Smart Outlet that comes with the SmartThings Box?
- Try rebooting manually your plug and adding your device again. As last thing, update your SmartThings app if you haven’t.
Share with us if worked.