Every once in a while a specific smart plug (Sylvania Smart+ plug, model 72922-A) turns off without apparent reason.
I’ve tried removing it from the account and putting it back, but nothing changed.
I recently migrated into SST from Wink (following their subscription idea) and this is a new issue from agter the migration.
No other devices do this, and the 3 schedule automations we have only turn it on when called (because it keeps turning itself off).
I have the following setup:
- Samsung SmartThings hub
- Multiple Zigbee devices including a Sylvania Smart+ plug, model 72922-A.
- Alexa integration
- 2 users
- No automations that turn the device off (or anything else off).
I checked Alexa, and the off command did not come from there.
I checked our automations, and asked my wife if she’s turning it off (also no).
I tried the app, but the events don’t say where they come from, and aside from some “configure” events I don’t see anything that would turn it off unexpectedly (would configure events do this?).
How do I track the source of each event (to the resolution of which automation caused it, or which user ran the command)?