What's going on with Zwave devices/Amazon Alexa?

[agenovese820 (Anthony Genovese)]

I have a bunch of zwave devices that have become unresponsive this week. They don’t show as offline in the app. I noticed that the timing of them falling off lines up with when I updated the Alexa app, and in the history it shows Amazon Alexa polling the status every 10minutes. Has this happened to anyone else and is there a fix?

[xdreamwalker (Jason)]

It’s not just Z-Wave devices. I had noticed the Alexa Android app update, but had also done a forget everything in a browser, then saw that Amazon Alexa was sending a refresh every 20 minutes to my Wemo devices and a few virtual devices.

Another post:

Alexa refresh commands every 10 min

Started happening on my devices after I removed all devices from Alexa via webpage and then did a re-discover. From the Smartthings logging I’m getting the Alexa refresh on all my Arlo devices camera/base and Sengled Bulbs. Every 10 min. Hue bulbs don’t appear to be effected (maybe because the hue hub is logging the alerts)? Picture before removing and doing a re-discover on Alexa App/webpage: [image] And this is after: (I’ll have to put this in a new post as I am a new user and am limited to one picture per post) I’ve read a few places that starting with a clean slate, removing all devices from Smartthings and Alexa and then re-adding to Smartthings and doing a discover with Alexa resolves the issue. No idea if this actually works, but how this issues started would make it seem li…

[agenovese820 (Anthony Genovese)]

Are you getting unresponsive devices from it?

[xdreamwalker (Jason)]

I’m not sure really. The devices that it was happening to are now removed from the Amazon Alexa smart app. I’m going to train the family to use the Ask Alexa smart app this weekend and just remove the official integration for now.