I sent this to support this morning but I’m hoping someone in the community can help!
I still have not heard back from you guys. I understand you are busy, but I have had a LOT of problems getting devices to include using the iOS app and I’m beginning to think I made the wrong choice.
No matter what method of inclusion I have tried on each device (Ecolink Door Switch, Evolve LFM-20 or GE 12722 light switch) none of them show up the first… Second… Third… Or 20th time. I’ve been able to get everything to connect to the hub and function (with the exception of the GE switch), but only after trying LOTS OF TIMES.
I have relocated my hub closer to the GE Switch but it will NOT include or even show up when I try to find it.
When I press the on off switch I can hear the internal relay clicking but the lights don’t work and it isn’t recognizing on the app.
I’m stuck and running thin on patience.
I realize there could be a wiring issue with the switch, but given the problems I have had with every single device I’m thinking that isn’t the problem