I just got my smartthings yesterday but I’m having issues updating the hub firmware. When I select to update from the smartphone app, it just gets stuck. The progress bar is stuck and it doesn’t move. I let it do its thing for about 30 minutes and the progress bar is still at like 1%.
I tried plugging the hub directly to the modem Instead of through router but that just disabled the hub. I tried disconnecting the hub for couple minutes and that didn’t fix it.
Any help is greatly appreciated!