Today, new problem with SmartThings Mobile using outside US

[vtminhvt (VoThanhMinh(𝕄𝕀))]

[bobbles (Bob)]

I’m outside US and it’s working OK for me.

[vtminhvt (VoThanhMinh(𝕄𝕀))]

I do not understand. Many hours pass and still

[vtminhvt (VoThanhMinh(𝕄𝕀))]

I am Vietnam.

[vtminhvt (VoThanhMinh(𝕄𝕀))]

Internet is OK

[JDRoberts]

Is it only the marketplace screen? That screen loads differently depending on what region you’re in, and it may be having trouble determining what to load for you.

I would contact support.

[vtminhvt (VoThanhMinh(𝕄𝕀))]

Now, ok.
But more 20 Samsung smart hub that I do for my customers has the same error here(VN).
I think it’s because of another problem.

[vtminhvt (VoThanhMinh(𝕄𝕀))]

@JDRoberts

Is it only the marketplace screen? That screen loads differently depending on what region you’re in, and it may be having trouble determining what to load for you.

I would contact support.

Thanks, I speak English not very well. Keep to touch here

[Gutheinz (Dave Gutheinz)]

What was the fix to this problem? Someone else in UK is having a similar problem.