Today, new problem with SmartThings Mobile using outside US

Apps & Clients
#1

Photo 7-11-17, 12 55 19 PM.png640×1136 27.7 KB

#2

I’m outside US and it’s working OK for me.

1 Like
#3

I do not understand. Many hours pass and still :sunglasses:

#4

I am Vietnam.

#5

Internet is OK

speed.png731×307 41 KB

#7

Is it only the marketplace screen? That screen loads differently depending on what region you’re in, and it may be having trouble determining what to load for you.

I would contact support.

#8

Now, ok.
But more 20 Samsung smart hub that I do for my customers has the same error here(VN).
I think it’s because of another problem.

#9

Thanks, I speak English not very well. Keep to touch here :sunglasses:

#10

What was the fix to this problem? Someone else in UK is having a similar problem.

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