Marketplace screen is always empty

[a_martinez (Abdul Martínez Castro)]

It happens to me in both SmartThings Android and iOS versions:

Any clue, please?

Thanks!

[Adyku]

Hello. One of my clients that has just installed the Hub has the same problem. What is happening?

[Hieutt (Trần Trung Hiếu)]

I think you should check location when setup your hub

[a_martinez (Abdul Martínez Castro)]

I was making some test creating an SmartApp and suddenly the marketplace screen appears OK. Maybe two things are related but I’m really not sure.

[pablo_estremadoyro]

I have the same problem.

If somebody figures out what is the origin of this problem please report it. Thanks.

[Marcin_Karnowski (MarcinK)]

Have the same problem - will check again in several hours and report back

[Brad_ST (Brad)]

This happens if you claim a UK v2 Hub, serial number starts with 4, on a North American location. I recommend removing/resetting the Hub and selecting UK when claiming the Hub in the mobile app.