You have to enroll your hub suitable channel from link
Install the driver you need on your hub
Put your device in pairing mode
In the App add a new device with the option to search nearby.
If the device is compatible with the driver, it will pair and appear in the room where you have the Hub.
If it does not pair or does not work correctly, it is possible
that the fingerprints, manufacturer and model are not collected in the driver.