STH-ETH-200 Hub Factory Reset?

Hello, I brought a Smartthings hub from eBay, which didn’t come with a welcome code, I contacted support and they gave me the code. I tried to use it and it says ‘Code already registered. Invitation from owner needed to use the hub.’

Would a factory reset sort this? How do i do this?

Thanks

tagging @Brad_ST

Yes - Factory reset your SmartThings Hub

Hi Brad,

Thanks for your reply. Am i doing the V2 reset? As I was holding the reset button down for a good couple minutes and the 3 lights on the front stayed green.

Any more advice would be appreciated.

Thanks

You are using these reset steps?

Press and hold the red recessed button the back of the Hub for 30 seconds. When the LED on the front switches from flashing yellow to solid yellow, release the button.

Yeah that’s right, I leave all the cables in and powered up. Press the red button for 30 secs but the lights stay green.

Thanks again

Managed to get it all sorted, did a factory reset, and managed to connect to the smartthings hub. Thanks for all your help.

Take care.

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