SmartThings Community

ST Plug outlets no longer sold in UK?

#1

Hi,
Why do you not appear to be selling ST plugs anymore in the UK?

Thanks

#2

This forum is just for customers to help other customers. You don’t get official answers here.

Instead, you can ask on the company‘s Facebook page or from the official support channel for the UK:

https://support.smartthings.com/hc/en-gb

(cjcharles) #3

I would add that there are plenty of Z-Wave sockets on the market that are smart looking and work well, hence the lack of an ST branded one is less of an issue. I have found the ST ones unreliable and had the problem with it burning out due to its construction method (though they did replace it).

Suggest looking on https://www.vesternet.com/ for some good options.

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#4

The SmartThings branded ones are Zigbee, for what that matters.

There are several recent threads in the form already on good pocket sockets for the UK, so rather than go and all of that again, here’s one that was recently updated:

And another:

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