[ST EDGE] Z-Wave Lock PH

Devices & Integrations Community Created Device Types
297

Unfortunately not, the team is still working on it it’s a problem with the UI but we need some extra information.

@Jake_Mohl @mlchelp Can you assist with the additional information needed for the report

1- The version of the SmartThings App
2- Could you recreate the issue and send the mobile logs?

You can share the information with a direct message or by build@smartthings.com

How to get the mobile logs

If you are using a Samsung device

  1. On your mobile device, launch the Phone app (where you make calls) and enter the code *#9900#
  2. On the opened page, click on “Run Dumstate/Logcat”. Wait until it finishes and shows a message with the created file
  3. Then, select the option “Copy to SD card (Include cp Ramdump)”. When it finishes, it will show a success message.
  4. Share the file with us, please. There are two options:
    From your phone:
  5. Go to Files > internal storage
  6. Find a folder called “log” and search the created file there. Sample name: “dumpState_G950USQU8DUD3_202208162013”
    The last part helps you identify it better because it includes the date and time when it was generated.
    From a PC. Connect your device to a PC and look for the “log” directory and find the generated file.

For other Android devices:
1- https://www.youtube.com/watch?v=TLGcTtYUKBQ
2- https://www.youtube.com/watch?v=wUpIcCTI-1s
3- https://www.youtube.com/watch?v=4bo_QAl_VhQ