SmartThings Maintenance - SmartThings Hub 2015 (v2) Zigbee Update - 10 May 2021

Hello, This is my first time using this forum, Has anyone had any issues with this update? My hub was updated Thursday, May 13, and since then none of my Zigbee devices are working. Zigbee shows * Version: 5.2.1 on the hub. I have tried removing devices and re-adding them, no luck. they show as active and connected but when I try and turn something on nothing happens and I get a network error message. just wondering if anyone else is experiencing the same issue.

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I didn’t, but it seems ST staff can do quite a lot with the hubs that we don’t know about. In my case I reported the issue as a bug on Centercode as the Zigbee update was part of the hub firmware beta. As part of the investigation my hub had enhanced logging enabled and the Zigbee version was changed back to 2.9.0 (twice) to provide a log comparison. And there it still is.

Have you tried doing a zigbee heal? By which I mean powering off the hub, but leaving on all of your zigbee devices, for at least 15 minutes. This will cause all of the zigbee devices to start looking for new routes.

No. I will try that. Thank you

Since the last Zigbee update of my V2 hub I have problems with IKEA TrÄdfri buttons - they stopped working. I re-paired them yesterday. Unfortunately today I have the same issue.

EDIT: The battery has been drained in less than 24 hrs.

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It is a bummer, that something that worked well, stopped doing it due to an update that should improve the operation of the network.
It is what software updates have, they fix some things and they can damage others!

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I hope so. I’ve just replaced batteries in three failed buttons and moved them and two more to my beta hub. There are at least two more failed buttons I know about. The beta hub will probably get updated tomorrow so I’ll be back to square one. I don’t want to pull out of the beta though, I want to help move ST forward. More fool me at the moment.

I was just belatedly starting to phase out my older Aqara stuff, but now it seems I also have a dozen IKEA buttons to replace and nothing obvious to replace them with.

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i anticipated this happening and purchased a handful of smartthings buttons about 2 years ago when they were on sale during the holidays for about $15 each. now they are selling for $30-40 each used on ebay.

Some people are using the Sonoff SNZB01 zigbee “mini switch”, but it’s a little bigger than the Ikea. So I don’t know if that would help you or not. :thinking:

UK:

https://www.amazon.co.uk/SNZB-01-Wireless-Supports-Trigger-Connected/dp/B08BCKKY9Q/

US:

https://www.amazon.com/SNZB-01-Wireless-Supports-Connected-Required/dp/B08Q4BSFF5/

I think @Paul_Oliver has been using these.

If the polling issue is an Ikea problem, it has historically taken them 4 to 6 months to fix firmware problems, longer than many other brands but they get there eventually.

If it’s a smartthings problem, it might not ever get fixed, or it might get fixed in a week or two, it’s just hard to predict.

I have 1 Sonoff SNZB01 button. They are cheap and work good.
You do need a custom DTH (sonoff zigbee button).
I have had the button for 6 to 8 weeks, and the battery is still at 100%. Recent hub updates have not affected it.
Using quick controls I get pressed, double pressed, and held functions. You also get to specify how many seconds before a pressed is considered a held.

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That was one I was thinking about, having just got a door/window sensor to try, though it looks like most people are using a custom DTH with it. Nothing wrong with that as such, but it would be nicer if it used a stock or official one.

The Ikea switch has some good points, but the mounting magnet is so weak you knock it all over the place, and it is hard to pick it up without triggering a button press. However £6 trumps most issues 


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Seriously? The solution to a Samsung bug in their Zigbee stack is to ditch the IKEA buttons?
Does anyone know if either of the two multinationals are working to fix this problem?

Does this apply to Samsung Connect Home (pro) as well? I believe these have v2 hubs in them.

Edit: Solved. Zigbee hub shows version 5.2.1

It’s not Samsung’s bug, it’s an IKEA “idiosyncrasy.” The battery issue has been reported with multiple different brands of hubs, definitely not just SmartThings.

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