Smartthings Hub v2 FCC & CE Support

Hi All,

My friend just bought smartthings hub v2 (from amazon US) and at the back of the hub there are 2 famous logos:

  • FCC, Federal Communications Comission
  • CE, Conformité Européenne

does that mean the hub supports multi z-wave frequency? If yes then this is amazing, as some good devices are only available in EU and also in the US but they both support different Z-Wave frequency.

example in my case, I have the prev version of the hub, and it only support US. When I wanted to buy Fibaro shutter controller, it is not possible as it is built for Europe. with hub v2 if it support both then I can buy from the US and Europe.

anyone gave it a try or anyone can confirm it support both frequencies?


Each individual hub will be set at the factory to support either the EU zwave frequency (868.4) or the US zwave frequency (908.4) but not both. It cannot be changed from one to the other after manufacture.

So you dont believe that they have both Z-Wave chips (US & EU) inside the hub? that’s strange why they have CE printed at the back

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They definitely do not have both Z wave chips. They’ve already been some teardowns of the device, and smartthings support can verify to you that each hub only supports one frequency and cannot be changed to the other.

As far as the label having both that’s fairly common on electronics equipment. To the best of my knowledge it’s not illegal to import a US frequency zwave device into England, for example, but customs might well check for the CE sticker.

There are a few countries, such as New Zealand, where it is illegal to operate a device on a different frequency than the officially excepted one, but that’s not true in most countries. You could operate a European frequency Z wave device in the US, or, as I mentioned a US frequency zwave device in England. But each would still need to meet local Regulatory requirements.

Having one label that verifies both regulations have been met just simplifies things for the company. But again you can ask support if you want a more official answer.

Thanks a lot for the explination JDRoberts,

This is really disappointing, I see no harm in including both chips in the devices which is an advantage for smartthings to have access to unlimited kits/units that you can integrate with the hub wither from the US or EU.

Actually I dont know why Z-Wave is more popular than ZigBee since Zigbee dont have this country specific frequency issue

Well, including both chips would increase the cost for everyone, and Smartthings is definitely trying to compete on the basis of price against controllers like Fibaro. There are also engineering issues in trying to build a board that would hold both, things just get complicated. There’s never enough room on these boards as it is. But you can talk to the company and ask.

Since they are now offering the hub model with the European frequency, currently being sold in the UK, I suspect that’s the direction they intend to go in the future. Just different models for different frequencies.

Z wave is not more popular than zigbee in terms of total number of devices. And it really depends on the device class. Many security systems and high-end automation systems like control 4 use zigbee. And of course in lighting, Phillips Hues have set the standard for the use of zigbee for smart bulbs. Battery-operated sensors can also be somewhat smaller with better battery life if they’re zigbee, so you’ll find a lot of choices there, including the ones sold on the smartthings site.

Z wave has been more popular for the low-end do it yourself market for complex devices that will interact with other devices. Everything from wall switches to pool controllers. The reason is probably that Zwave enforces interoperability more than zigbee, so devices from different manufacturers typically work together better than zigbee devices.

That means that customer support costs are probably lower for companies that are manufacturing Z wave if the device has to work with devices from other manufacturers.

The other issue has been interference with Wi-Fi. Zigbee and Wi-Fi use overlapping frequencies. Zwave does not. While it’s not that common, it is possible for a zigbee device to run into interference from a Wi-Fi network in the home, again raising the customer support costs per manufacturers offering those devices to do it yourself customers. Professional installers will have the tools and expertise to work around this problem. But note that light switches are probably the least easy thing to relocate in an existing home, which may well be another reason why Z wave has been more popular for that device class.

zigbee intends to address the interoperability issue with their next generation, zigbee 3.0. We’ll just have to see how that goes. Some of the security companies like adding their own layer of proprietary encryption, they feel it makes their systems less hackable. So they don’t really want their sensors to easily link into systems from other manufacturers.

The popularity of Hue is also pushing the development of more zigbee light switches, And they’re much easier to find than even a year ago.

You can certainly build an all zigbee system if you want to, some community members have done so.

One of the real advantages of a SmartThings installation is that you can choose a device based on the features of that device, and not worry so much about the protocol. :sunglasses:


Thanks a lot for taking the time to write this response. It is really informative and great.

I have the US version of the V1 hub, and I’m extremely happy with it. Not complaining to be honest! the only thing that is pushing me to ask for both z-wave frequency is Fibaro vs. Aeaon labs. Both have excellent products, both have + & - in terms of features. The only thing that I still didnt get which is making me annoyed because of the z-wave frequency is the window shutter controller, Fibaro has it but only for EU and not released for the US (they said they will release it long time ago for the US) but they didnt until now. Aeon dont have it, and if Fibaro release it in the US maybe they will do it only 110v which again will limit me from buying it and using it.

Maybe in the future I will go with hubv2 EU release since I did an inventory of what I own and the only stuff that I have that support z-wave is those 2 companies, and both have US & EU products. The others are controlled using Wifi or IFTTT (lifx, wemo, sensibo, tado)

Hi JDRoberts,

is there a way to check on which frequency my V2 hub is configured to work on?


Yes, we just need the model number. Look on the underside of the hub as shown above and there should be a label with the model number.

Thanks for the quick response. The model number is STH-ETH-200


US zwave frequency. 908.4