I’m having trouble with SmartThings Home Monitor in the new app. I have added/installed home monitor from the smart apps section in the new app but now when I what to set what sensors to use to monitor the house it sent this kind of message showed on the picture.
I tried deleting and then adding again but same thing. I have SmartThings v3 hub(EU). I have checked my internet connection and everything works just fine so it’s not a internet problem. Also Hub is connected to the internet.
Can someone please help me solve this problem?
OK… will take a shot but may or may not be able to resolve so I should point out that you should contact ST support - click on the menu (3 bars in the upper left of the screen) and choose Contact us and attach logs.
are you using UK English or US English on your mobile device?
are you using any type of malware blocking such as adguard, vpn or pihole on your home network?
I would have said uninstall STHM and add it back but you already tried that unless you were referring to the ST app itself that you deleted and reinstalled?