Hopefully this is in the correct place.
I’m pretty new to SmartThings. Less than a week. I purchased the Hub and a few sensors. I’ve been playing around with the app, setting some stuff up, routines - etc.
I’ve gotten some things going, had both the “Classic” app installed as well as the “new” SmartThings app installed (which seems to never work?).
I noticed for the last couple days, when I go in to the Classic app - I can no longer access “Smart Home Monitor”. It continuously tells me “Something’s Wrong - we couldn’t display this screen”. Over and over and over.
However - if I create a new location, I’m able to access it just fine.
I found out about IDE, logged in there - uninstalled everything inside SMH, uninstalled SMH itself - and it still won’t work.
If I use the “new” app - SMH does nothing. Doesn’t matter if I arm it, disarm it - there’s no change.
I’ve tried uninstalling both apps, reinstalling the old one.
I’ve e-mailed support, but it was over the weekend. I read through these forums and saw a lot of complaints about this dating back to 2015 - 2016.
Also saw a lot of complaints about instability and now I’m wondering if I made a mistake with this purchase.