Can I use Smarthings Hub (UK version) in Poland?
I’ve read comments on the bottom of Amazon product page.
Someone said that this Hub (or mobile app) doesn’t work in other countries.
Check the comments section:
Is this true?
Maybe mobile app detects location and device will be useless?
Is there someone that is using Smartthings hub ouside US, UK, Irland and Canada do confirm it?
I am using US Hub in Europe (NL), location works perfectly. Be aware that Z-Wave devices are region specific. You cannot use EU based Zwave with US based Hub, you have to get them from the US. Zigbee is OK.
Could you explain me why mobile Smartthings app ask about location (you have to choose between US, UK, Irland, Canada and you dont have an option to enter for example NL)?
It is activation only, it will determine where your apps are going to run, US based or UK based cloud. Does not really make a difference, mine is running in the US, as UK was non-existing at that time.
I’m using US Smartthings hub in Poland and all works great with US purchased devices - UK devices use apparently different frequency and would not work with US version.
Were you successful in finding european (Polish) plugs to use with the Smarthings hub? Do you have UK or US version?
Can I add a word of caution to this thread.
The US Z-Wave frequency is illegal in the EU.
It uses a stronger signal strength and can cause interference.
Just letting you know so you can make an informed decision.
Have fun…
I live in Dubai and got Samrtthings hub working without any probelm. However, I got the new Samsung Connect Hub that inlcude MSartthings hub beside WIFI Hub and this does not work. After calling the support they refused to support me as this is only for US, Canada and UK market.
My problem as always that this is not mentioned when you buy it from Amazon or even from Samsung site. I really start to question if I should continue buying from Samsung as their support sucks big time. After talking to 4 different teams they could not help me with this issue.