Schlage Camelot Touch Screen still won't connect

General Discussion
2

This means that the lock didn’t complete it’s pairing with the hub successfully. Typically it’s due to interference or a mesh issue.

This is quite common. Here are a few helps steps to get the lock to pair (in this order)

  1. Exclude the lock
  2. Reset the lock (see manual, connect battery while pressing the Schlage button)
  3. Reboot/power cycle the hub (don’t forget this)
  4. Bring the lock within 5ft of the hub (very important)
  5. Try to pair the lock

This usually works for most folks

Once you’ve paired the lock, I would recommend adding a repeater close to your lock and doing a Z-Wave repair. See this topic for details:

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