Samsung Connect Home/SmartThings WiFi Hub Firmware Release Notes - 0.43.05

Announcements Hub Firmware Release Notes
40

Hi!
This post is about SmartThing WiFi hub and its router. As far as I know, V3 Hub is another type and it’s mostly the Aeotec Hub, I think the model is IM6001-V3P01
You should report this issue to Customer Support which can be done:

  1. Through the app, Menu > report a problem
  2. Sending an email to support@smartthings.com. If you receive a response saying they can’t help you because you’re not in the US, keep insisting because that’s incorrect. This email is for general support.
  3. From the SmartThings web page:
    1. Enter this page
    2. Click on “Support” in the upper-right corner
    3. Check if the URL includes your region. For example, en-us here: https://support.smartthings.com/hc/en-us
    4. At the bottom, select “email” and describe your issue as detailed as possible.
    5. Click on “submit”