I have 3 Samsung Air Conditioning units type ARNXWS* for home use: 2 x 12000 BTU, 1 x 9000 BTU.
I have bought the first 12000 BTU unit 2 years ago, and after a lot of issues and a lot of updates of the Smart Things iOS control app, I got into a stable phase for remote controlling my appliances.
Now 2 weeks ago I have bought to more units, same model range, both with wifi.
My boy, this “newer units” I need to unplug from power and restart everyday.
After 1 day they both show as offline in my SmartThings app.
One of them is placed in the same room as my UniFi UAP-AC-PRO. WTF, and out of the blue it loses connection and appears as offline in my list (fortunately I am home and I can see the unit continues operating).
Do you encounter such stability issues? Is this a firmware issue (I do not experience this connectivity drops with the older unit bought 2 years ago)?
Is there anyway I can upgrade the firmware or report this issue?