Can't add Samsung Smart Air- conditioning AC035RN1DKG

Hi guys,
I have a problem to add my new air-conditioning in to my smart things app. I have Wifi Kit connected to the AC and the app is pairing but at the end it is showing ‘No Indoor unit’. I tried a lot of things like: connecting to 2.4 G wifi, removing all the smart tings sensors, including the Smart Things Samsung Hub, restating/ resetting almost everything and still nothing. Can anyone can help me of what should I do?
thank you
looking forward to hearing

There is a notice posted in the ST app…

Connection Problems with Certain Home Appliances in SmartThings

Currently, certain home appliances (air conditioners, robotic vacuum cleaners, refrigerators, etc.) may not be accessible from the SmartThings app because of server issues. If this happens, remove the device from the SmartThings app and then re-add it so you can use it again.

※ How to remove and re-add your device

  1. To remove a device: Go to SmartThings’ Home screen > Menu (the middle one on the left side) > Device > More (in the upper right corner) > Edit, select the desired device, then remove it.

  2. To re-add a device: Go to SmartThings’ Home screen > ‘+’ (the middle one on the right side) > Add device, select or run a scan to find the desired device, then add it.

Once again, we apologize for the inconvenience. We are working to resolve this as quickly as possible and will improve our service.

1 Like

Thanks for the advice, I have done it many times - removed the unit and add it and still the same. No Indoor unit notice. :frowning:

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