After last update my samsung room ac went offline on app


#1

After the last smartthings hub update my 4 Samsung Room A/Cs went offline on the app, i tried to reset the hub and the issue remained.
I decided to remove them and re-add but i can’t re-add the app is bugged

https://i.imgur.com/3Apn5H4.jpg

It says loading and doesn’t let me select any of the A/Cs. The A/Cs work an appear on the Samsung Home app but not anymore on smartthings.


#2

I have exactly the same issue. Anyone who knows what to do?


#3

i have contacted support and i’m still waiting for the fix. its a shame both are samsung products and worked fine…


(Adrian Marano) #4

Same problem… any solution?