Push Notifications for Schlage Lock Not Working (April 2019)

Welcome to the community! You’re correct, this issue is specifically for the FE599/BE359 due to the way they need to be setup while pairing with the hub (and will be resolved with the upcoming 0.31.x hub firmware or by having support run the “script” patch)

In SmartThings you need an app or automation to act on events, eg to push a notification, send a text message or create an action. Since you’re seeing all events in your lock history your lock is working fine, you simply need to create an automation as Jody mentioned (using the new ST app click + Automation) or add an app which acts on these events. (Check out the How to migrate from Wink to SmartThings Wiki for a quick overview of how SmartThings works)

The Smart Lock app sends notifications when any user unlocks a door. You can create an automation using new ST app which sends you a notification when the door is unlocked but that will send notifications for all unlocks, manual or user unlock, as it cannot differentiate between them. If you also have Guest Access installed, you’ll get two notifications, once from the Automation and one from the Guest Access app.

If you want to customize the notifications then check out the Lock User Management (LUM) app which can selectively enable Manual lock, Manual Unlock, also selectively enable notifications for individual users, even pick a hub mode condition for manual locks/unlock notifications and much more.