I purchased two of these bulbs (OSRAM Lightify A19 RGBW) last week and have them paired with a SmartThings v2 hub. One works great. The other does not, even after multiple resets.
The obvious, repeatable issue is that the bulb does not stay dimmed. If I set it to, say, 20%, it will stay there between three and ten seconds before returning to full brightness. Additionally, this bulb doesn’t seem to communicate as well with the hub. It often, but not always, gets stuck in a “TURNINGON” or “TURNINGOFF” state in the app.
I’ve two specific questions:
- Do more experienced people think this is a firmware issue that would be resolved by acquiring the Lightify Gateway, or a manufacturing defect that should necessitate a return?
- Is there some way to get the firmware version out of the bulb without the lightify gateway and its associated app? I’d like to know if it’s different between by good bulb and my problem bulb.