I woke up this morning to use the restroom only to find out my hue BR30 did not turn on with motion. As the day went on I noticed other hue bulbs not turning on from motion (ST motion sensors) so I figured I’d go into the Hue Connect SA and let it run for a couple minutes.
Much to my surprise it says ‘Select Hue Bridge (0 found)’. What the hell, I’ve never had it say that once I have found/setup my Hue bulbs. ST app still has my bulbs listed in different rooms and says it turns my bulbs on/off when I push a minimote button but nothing actually happens. This has only started today. Is anyone else having this issue or had this issue before? Any ideas how I fix it? If it is able to find my bridge will it add my bulbs as new bulbs in ST? How screwed am I?
I have rebooted the ST hub, the Hue bridge, shutdown the ST hub, rebooted the Hue bridge them power the ST hub back up but no luck. I have been doing a Hue Bridge Discovery for 20 minutes now but it still does not detect my bridge.
Anyone have any ideas please? Philips Hue represents about 75% of my automated lights and 90% of automated lights being triggered by motion.
Sean, this weekend I had problems getting ST to discover my Hue Bridge. Mine happened after disconnecting it to try a different SmartApp, whereas yours sounds unprovoked.
For me, power cycling the ST hub fixed it, but you did that already. The next item that was suggested on a ST troubleshooting page dedicated to this issue was to try resetting your router. It’s probably worth a shot to see if that helps.
Yep mine is broken too. Tried all of these things yesterday multiple times and reset my router before finding this post. I think Echo to Hue is broken too. I think philips has some explaining to do.
My hue lights also stopped responding to commands a few days ago. Not sure if it is related but digging in where I can to figure it out. The usual, cycling them on or off manually that normally get’s them to “reconnect” has not worked.
My Echo to Hue (without SmartThings) has been working fine, and I haven’t seen anything on the Amazon boards or Philips dev boards about any problems. Looks like a SmartThings issue, not Philips.
It looks like the Service Manager is corrupt. There is no place in the code were it requests updates every couple of seconds. Sorry I can’t be more helpful. I will try to ask around but is possible that you might need to start over.
What I usually do is create a fake device to use in my apps before I remove them so when I get them back I don’t have to create everything again.
Sorry I can’t help more!
Tried to remove from the or the Web, no luck. Can’t start over even if I want.
Heuristic completion: outcome state is rolled back; nested exception is org.springframework.transaction.UnexpectedRollbackException: Transaction rolled back because it has been marked as rollback-only
Don’t take this the wrong way but now that Ben is having issues with his Hue environment with ST does that mean the fix will get a higher priority within ST? I can’t have the answer to this to be remove Hue from St then re-add it. I have done that at least 7 times in 14 months and it takes quite a long time to complete, very long process.
Doubtful, @ben isnt likely to force a fix just because he has issues alone, he will raise it like everyone else and it will be dealt with in a priority order . . .
Hue is however a big big bigggg integration so will no doubt be in the top end of priorities
I have had good luck last month or two with Hue, Wemo (almost rock solid) along with the SmartWeather app (with Polster) but now since I lost the Hue bridge yesterday everything is now problematic. Wemo just shows as offline, the SmartWeather app isn’t working, turning lights on/off using zwave/ZigBee switches is taking a long time to update their status and sometime doesn’t update correctly or doesn’t turn the switch on/off.
I received an email from ST stating they are updating my hub tomorrow morning and now I’m wondering if they did something on the backend (cloud) in preparation of tomorrow’s hub update. I guess I’d say I wouldn’t be that surprised since they seem to break things after doing a platform update.
So I have a couple questions for @Ben and others at ST. Has someone at ST done anything recently maybe in preparation of the hub upgrades tomorrow that could have broke Hue and other functionality? Can this get fixed without us having to remove all of our Hue bulbs/bridge and then add them back? I’m not very willing to go through that process if someone cannot tell me how this happened and rather or not this will happen again. I have reset my Hue with ST way too many times and would prefer not to do it again.
@Ben, others at ST, is someone looking into this? Can this be fixed without having to re-setup my lights? Can someone please give me/us some good news, or maybe any news at all? I have 25 lights in Hue alone and I have to control manually until this is fixed or resolved in some fashion. Will hub update tomorrow fix everything? I know that I might be gasping at straws here but I’m very frustrated as I also have to deal with an upset wife.
Go onto the IDE (web browser)
Go to “DEVICES” and delete " HUE BRUDGE "
then go into the app (mobile)
then onto Smartapps and select " HUE CONNECT "
and then search for the hub again, it will locate it this time
press the button on the hue bridge to confirm connection
then select all the bulbs again and complete
everything will be back to normal
all your automations etc will still work
So you did not have to delete smartapps associated with the bulbs? Just going to the ide and deleting the hue bridge then do as you wrote? nice great find.
