We are thrilled to announce that SmartThings users have a simpler way to enroll in the Hub Firmware Beta program. This long-running program allows SmartThings users to try new features and connect with the SmartThings team.
The program applies to owners of the following Hub types:
- SmartThings Hub 2015 (STH-ETH)
- SmartThings Hub 2018
- Aeotec Smart Home Hub
Previously, enrollment in this program was handled through a third party, but now you can enroll through my.smartthings.com/advanced/hubs!
Steps for Enrollment
To enroll your Hub in the program, follow these new easy steps:
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Navigate to https://my.smartthings.com/advanced/hubs
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Under
Hub Name, select the Hub that you would like to enroll in the program:
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Under the
Summarysection, find the drop down forHub Firmware Enrollment -
Select
Betafrom the drop-down menu to enroll your Hub into the program:
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You should see a message informing your Hub has been enrolled:
Hub firmware enrollment channel changed to Beta. -
Optional: Turning on account access to
Indefinitelywill allow SmartThings staff to remotely triage any issues you encounter in the program. Click here to learn how. Doing this allows us to get a jump start on debugging any possible issues you run into as part of the beta.
If you previously registered hubs in the Customer Beta program through Centercode, your Hubs have already been enrolled to the Beta option in the SmartThings Advanced page.
Once enrolled, your Hub will receive Beta firmware during the next Hub Firmware Beta release rollout period. We will continue to share announcements for new Hub Firmware Beta releases, including rollout dates and release notes in the Hub Firmware Beta Announcements space. If you’d prefer your enrollment changes to take effect sooner, please reach out in the Hub Firmware Beta post in Hub Firmware Beta - SmartThings Community for the relevant release to get access.
Reporting Bugs and Feedback
Your feedback is important to us. To report issues or make feature requests, comment on the Hub Firmware Beta Announcements for the latest release. We will monitor the related release page and engage with reported issues on those pages.
Thank you for your participation. We look forward to partnering with you to continue to evolve the SmartThings platform.
Leaving the Customer Beta Program
To opt out of the program, please follow the same steps to sign up but select Public in Hub Firmware Enrollment instead of Beta. Beginning with the next firmware rollout period, your Hub will no longer receive Beta firmware.