After turning on developer mode option i can’t find my testing device option in my app. looking to get some solution.
Hi, @Kushal_Raval!
This is related to your post here, right?
Which OS (and version) uses your mobile device?
Hello Nayelyz,
Thank you for your reply. I am using Android & version is 8.1.0
Hope you can help me to solve my issue.Waiting for your reply.
Ok, please send an email to build@smartthings.com explaining the issue along with the info below:
- Screen captures of the developer mode being enabled and the missing “my testing devices” option.
- Confirm that you already:
- Logged out and logged in again in the mobile ST app, then enabled the developer mode.
- Deleted the ST app cache (this is only for Android devices) and it’s generally found in
Settings > Apps > find the ST app in the list > Storage > Delete cache
.
Note: be careful with the other option - “Delete Data” because it would erase all your saved config from ST in your phone.
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