I (and some of the other folks in our group) are having trouble getting the “My Testing Devices” to show up on the Smartthings Android app (ver 1.7.67.29). I don’t get the selection to show up next to the “Other” devices.
Things I have tried:
Enabling/Disabling developer mode
Clearing the cache of the smartthings app
Have you already logged in to the Developer Workspace with that account? If so, try logging in again at the SmartThings App to refresh the account settings.
One other thing. I do have an active developer workspace registered to the same email address I am using the phone app from. Some of the other developers have the same problem, for some others the my testing devices works fine. Here are two screen shots to show that I think I am setup correctly.
Fortunately, I’ve been able to replicate this issue but it seems that it is a account-specific issue. I’ll share this with our team and as soon as I have an update, I’ll share it with you.
The update did solve the issue. I was able to see My Testing Devices. Thank you and your team. A question I have is was this an update to everyone’s account or just mine? There are others in our development team that are having the same issue. Thanks!