There’s 4 phones in the family. 3 Android 1 iOS. The iOS device rarely works. The Androids work but not all the time. It’s often delayed quite a bit. I will get home and the motion will be detected and send me a notification, but will still show away in the classic app. I’ve tried the classic app along with the new one. The new one works better than classic but still not well enough. Is there some fix for this?
Also, I would like the mobile sensor to change the smart home monitor state so I can use that instead of home/away/night. Is that not an option?
Yes, many threads on the subject. I’ll just add that I had almost flawless Android presence for 4 years until I went to a Pixel XL with Pie last year and now it’s useless. I have an ST presence sensor in my vehicle now tied to a virtual presence sensor that includes my phone just to get back 95% of my comings and goings.
Interesting that you have found the IOS devices not working as well. I use IOS (Iphone XS) and that works 99% of the time. However I have found at my 2nd location the use of an old Samsung is very unreliable.
I have put this down to the poor phone signal in that area ,but I’m not sure how the mobile presence actually works, does it rely on 4G signal ? I assume it does.
Keep in mind that WiFi may not be as responsive as you’d like. It will work, but maybe not as quickly as you’d think. This is because, at least for Androids, the WiFi does not always immediately connect to your router. So if you are happy with presence being detected within some minutes after arrival, that will work. But if you want presence to always be detected before you want into your house, for example, then it may not be 100% reliable.