Kwikset zigbee lock won’t work (March 2023)

After several replies, it’s difficult to find the exact issue mentioned.

I understand that the user, @chris21 is not getting the push notifications from SLGA, and we’re waiting to see if he starts getting them when all of his codes have 6 digits.

I don’t know how @Mariano_Colmenarejo configured his driver to get that information, but it’s hard for the Customer Support team to analyze issues with custom drivers because we don’t have access to the code used by it. So, in this case, it is useful to contact our team because we can contact the developer to get information on both sides.

About this part, can you point to the post where this is mentioned? Is it like the one that we discussed in the past here?